I have a question about exercising with my city pass

  • Updated

A city pass subscription is taken out for 6 months; after that, it automatically ends unless you apply for a new one. Access to Basic-Fit is arranged via the free QR code in the Basic-Fit app, which you can use at any Basic-Fit location in the Netherlands.

Frequently Asked Questions

  • Lost or unclear pass number? Your city pass number is on the physical city pass from your municipality.
  • Forgot your PIN code? Contact your municipality.
  • Duration: 6 months, then automatically terminated — if you want to continue, please apply for a new subscription.
  • Basic-Fit access: activate the QR code in the Basic-Fit app.
  • All Basic-Fit locations in the Netherlands are accessible with this subscription.

You can find more about exercising with your city pass here: city pass