Are you unable to exercise for an extended period due to illness or injury? Then you can suspend your subscription. A suspension lasts a minimum of 2 months and a maximum of 6 months.
You can easily request a suspension yourself via your portal:
- Go to MijnBFNL
- Log in with the email address you have registered with us*
- Click on your subscription and go to 'Modify subscription' and 'Suspend'
- Submit the suspension here
Please note: your subscription can be suspended a maximum of once per calendar year, and a suspension cannot be requested retroactively.
*Don’t know your password? Then create a new one via 'Forgot password'.