Access to sports location
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My sports venue is closed, what now?
It is unfortunate that the sports venue where you want to exercise is closed. We are happy to assist you ...
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My sports venue has not received a renewal, what now?
Is your subscription with us still active? Then you should of course still have access to your sports ven...
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My sports facility is denying me access due to an outstanding payment
It’s frustrating that you cannot enter your sports facility. Any outstanding payment is a matter between ...
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I cannot access the Basic-Fit app and my subscription has already started?
Access to your Basic-Fit club is managed via a QR code in the Basic-Fit app. Download the app, log in wit...